A Remote Customer Service Collections Agent at Suizora HomeCustomer Service Collections Agent
We want you to join our team as a Customer Service Collections Agent to oversee the entire financial process of collecting payments from our company’s customers.
In this position, you will be making and responding to clients/customers through calls or emails, confirming customer information, collecting debts overdue payment, contacting customers in regard to their outstanding debt payments and setting up billing plans and receiving overdue payments from returning customers. You'll be providing daily coverage of all accounts until payment arrangements have been made. This is a remote position (work from home)
High School Diploma or equivalent 2+ years of Customer Service Representative experience 2+ years of collections/payment experience Microsoft Dynamics experience preferred, not required
Make payment arrangements Knowledge of collections regulations including Debt Collection Practice Tend to any inquiries and resolve any customer complaints/issues Inform customers of terms and conditions of contracts Research invoice issues Update customer profiles Call and email clients for overdue payments Review customer accounts
Medical coverage Dental insurance Vision insurance Paid sick leave Paid time off Paid holiday time Company equipment Remote work flexibility Disability benefits Workers' compensation
NB: For more information, interested persons should forward their resume and cover letter to our recruitment team with the email below for a review. Email: firstname.lastname@example.org